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NZSA: Meet Alex – AMP’s Chatbot
Thursday, October 11, 2018 @ 12:15 pm - 2:00 pm
As the world becomes more and more digitally based, companies are developing new ways to communicate with their customers. Alex is the chatbot built by AMP to better serve the needs of their customers accessing information through their website. Rohan Aggrawal, Head of Digital and Technology Solutions at AMP, will take us through the process behind how Alex was developed, how Alex learns from the questions customers ask, and some of the challenges faced and solutions developed to put Alex into action.
Lunch will be provided.
Please note this is a member only event.